Three online sofa brands, side by side
Article, Castlery and Albany Park compared on the policies that matter after the box arrives: returns, warranty and delivery.
Affiliate disclosure: We may earn a commission from links on this page. It doesn’t change how brands are ranked. Full disclosure
The comparison
| Brand | Article | Castlery | Albany Park |
|---|---|---|---|
| Price | Check price at Article (opens in a new tab) | Check price at Castlery (opens in a new tab) | Check price at Albany Park (opens in a new tab) |
| Return window | 30 days from delivery | 30 days from receipt | 30 days from delivery |
| Cost to return | No percentage fee; refund reduced by outbound and return shipping fees | 20% restocking fee; $50 without original packaging; delivery fees not refunded | 20% of purchase price; free white glove pickup |
| Customized items | Returnable within 30 days | Not returnable | Not stated |
| Sofa frame warranty | 1 year | 10 years | Lifetime (frame and hardware) |
| Upholstery warranty | 1 year | 1 year | 3 years (upholstery, foam and fill) |
| Delivery | Front Door, In-Room or White Glove; priced at checkout | Free standard on $1,399+ in selected cities; Room of Choice $50–$70; White Glove $100–$150 | Free ground shipping; White Glove $149 |
Article
- Return window
- 30 days from delivery
- Cost to return
- No percentage fee; refund reduced by outbound and return shipping fees
- Customized items
- Returnable within 30 days
- Sofa frame warranty
- 1 year
- Upholstery warranty
- 1 year
- Delivery
- Front Door, In-Room or White Glove; priced at checkout
Castlery
- Return window
- 30 days from receipt
- Cost to return
- 20% restocking fee; $50 without original packaging; delivery fees not refunded
- Customized items
- Not returnable
- Sofa frame warranty
- 10 years
- Upholstery warranty
- 1 year
- Delivery
- Free standard on $1,399+ in selected cities; Room of Choice $50–$70; White Glove $100–$150
Albany Park
- Return window
- 30 days from delivery
- Cost to return
- 20% of purchase price; free white glove pickup
- Customized items
- Not stated
- Sofa frame warranty
- Lifetime (frame and hardware)
- Upholstery warranty
- 3 years (upholstery, foam and fill)
- Delivery
- Free ground shipping; White Glove $149
Figures from each brand's published policy pages. Checked October 7, 2026. Policies change — confirm at checkout.
Who each brand is for
Article
You're unsure about size, color or comfort, or you want a custom configuration you can still return.
You want a long structural warranty — Article's is one year.
Castlery
You're buying a sofa or bed to keep for a decade and want a 10-year frame warranty.
You might return it: the 20% restocking fee is $400 on a $2,000 sofa.
Albany Park
You want the longest frame warranty here and free ground shipping.
You're unsure about fit — returns cost 20% even with free pickup.
How we compared
We compared each brand’s published return, warranty and delivery policies as of October 2026, using the pages listed under Sources. We haven’t tested furniture from these brands hands-on, and we don’t show prices because they change often — use the “Check price” links for today’s figures. Read our methodology.
FAQ
Which of these brands has the cheapest returns?
Article is the only one of the three without a percentage fee: refunds are reduced by shipping fees instead. Castlery and Albany Park both charge 20%.
Which has the longest sofa frame warranty?
Albany Park covers frame and hardware for life. Castlery covers sofa frames for 10 years, and Article for one year.
Sources
- Article — Returns and Exchanges (incl. warranty) (opens in a new tab) article.com
- Article — Shipping and Delivery (opens in a new tab) article.com
- Castlery — Sales and Refunds (opens in a new tab) castlery.com
- Castlery — Warranty (opens in a new tab) castlery.com
- Castlery — Delivery (opens in a new tab) castlery.com
- Albany Park — Returns (opens in a new tab) albanypark.com
- Albany Park — Warranty (opens in a new tab) albanypark.com